Psychology plays a significant role in the Certified Clinical Medical Assistant (CCMA) exam, particularly in patient care and communication. While the CCMA exam is primarily focused on clinical and administrative skills, understanding basic psychological principles helps medical assistants provide better care and improve patient outcomes. In the CCMA (Certified Clinical Medical Assistant) exam by NHA (National Healthcareer Association), questions related to psychology typically appear in the “Communication and Customer Service” and “Patient Care” sections.
Therapeutic Communication, Defense Mechanisms, Developmental Psychology, Maslow’s Hierarchy of Needs, Cultural and Behavioral Sensitivity and Grief and Emotional Responses, etc.. ate the main topics covered as per the CCMA Psychology syllabus.